Report Fraud
If you suspect that you’re the victim of fraud, you should report it immediately.
Email and online fraud
To report a suspicious email that uses Fidelity’s name, forward it to us immediately at [email protected].
If you have general questions about us or your accounts, please go to Contact Us.
Do you suspect you are a victim of fraud?
To report fraudulent activity not associated with Fidelity Online Banking:
Call (785) 295-2100 during business hours.
To report fraudulent activity within Fidelity Online Banking:
Call (785) 295-2100 during business hours.
Or contact your local branch.
Lost or stolen ATM card or VISA® Debit Check Card
Report your lost or stolen ATM card or Check Card immediately.
Call 1-877-226-2351 or (620) 694-6767 24 hours/day 7 days/week.
Call (785) 295-2100 during business hours.
Alert a credit bureau with your concerns
If you suspect you might be a victim of identity theft, contact the three major credit bureaus listed below to place a fraud alert on your credit file. You also can order a credit report to identify any unauthorized activity.